Shipping Policy

Free Shipping on Orders over $99

How long does delivery take?

Delivery usually takes 7–15 business days.
Please note that shipping times may vary depending on your location and carrier conditions.

Where are the products shipped from?

• Complete units are shipped from local Amazon warehouses
• Accessories and spare parts are shipped from our overseas warehouse

How can I track my order?

Once your order is shipped, you will receive an email with tracking information.
You can use it to check your delivery status anytime.

Can I change my shipping address of package after it has been shipped?

Please make sure your shipping address is correct before placing your order.

⚠️ Once the package has been shipped, the address cannot be changed.

I ordered multiple items. Will they all be delivered together?

We do our best to ship all your items together. However, they may be sent separately due to different shipping requirements for each product. Once any item ships, you will receive a shipping confirmation email.

What if I didn’t receive my package?